Search repair guides

Find repair guides, manuals, symptoms, and error codes across the knowledge base.

Models

Manuals

Symptoms

The Clean Base has no status response or cannot pass charge to the robot.
The 200-series robot is awake nearby, but the iRobot app cannot add or connect to it.
The job ends with a docking problem or the robot cannot find the Home Base after placement, clearance, and map-start checks are corrected.
The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
The robot charges fully, but ends early with low battery, repeatedly recharges, or cannot reach the Home Base before Error 46.
The robot cannot sense or drive the left wheel, announces Error 7, pulls right, or stops at startup.
The robot cannot sense or drive the right wheel, announces Error 10, pulls left, or stops at startup.
The pad no longer lies flat and interferes with smooth travel.
No motor or chuck response
The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
The correct wet or damp cycle leaves pooling or substantially more water than expected.
The robot drives and sprays, but the cleaning head lacks its normal scrubbing vibration with a wet pad.
The robot will not start, or stops after a pad falls off, and reports three beeps.
The robot is trapped, tilted, moved, or unable to continue a clear path.
The robot reports four beeps immediately after an attempted start.
The robot wakes but the battery level does not rise on the Home Base, or the app announces a charging error.
The tank is filled to the top and installed flat, but the red sweep or Error 37 still says to fill it.
The robot refuses charge because the pack temperature is outside normal range.
The robot cancels a mission for a navigation problem or ends somewhere other than the Home Base after route and map state are ruled out.
The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.

Failure Modes

part