symptom
The robot wakes but the battery level does not rise on the Home Base, or the app announces a charging error.
Home Base, or the app announces a charging error.
What this symptom means
Home Base, or the app announces a charging error.
Related failure modes
Included in the full manual
- Root Cause Analysis
- Tools needed
- Step-by-step repair procedure
- Diagrams
- Exploded views
- Post-repair checks
Public pages show a preview only. Purchase the full manual to download complete repair steps, diagrams, and verification procedures.
Related symptoms and error codes
Related models
Common symptoms
- Pressing CLEAN produces no light, sound, or response, whether the robot is on or off the Home Base.
- The robot charges fully, but ends early with low battery, repeatedly recharges, or cannot reach the Home Base before Error 46.
- The robot cannot sense or drive the left wheel, announces Error 7, pulls right, or stops at startup.
- The robot cannot sense or drive the right wheel, announces Error 10, pulls left, or stops at startup.
- The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.
- The robot cancels a mission for a navigation problem or ends somewhere other than the Home Base after route and map state are ruled out.
- The job ends with a docking problem or the robot cannot find the Home Base after placement, clearance, and map-start checks are corrected.
- The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
- The robot stops with Error 68 because its camera failed during the cleaning job.