Search repair guides

Find repair guides, manuals, symptoms, and error codes across the knowledge base.

Models

Manuals

Symptoms

The robot powers down before the job is complete and gives no repeatable beep count.
The Clean Base does not evacuate the bin after self-dock or app command.
The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
The robot is trapped, tilted, moved, or unable to continue a clear path.
The pass count or spray behavior does not match the installed wet, damp, or dry pad.
The robot stops or will not proceed and reports one beep after the two-tone distress sound.
The 200-series robot is awake nearby, but the iRobot app cannot add or connect to it.
The correct wet or damp cycle leaves pooling or substantially more water than expected.
The top lid stands proud, will not latch, or the robot reports Error 45 when a job starts.
The pad no longer lies flat and interferes with smooth travel.
The robot drives and sprays, but the cleaning head lacks its normal scrubbing vibration with a wet pad.
The robot repeatedly reverses, circles, turns in place, or drifts instead of following a stable path.
The Clean Base has no status response or cannot pass charge to the robot.
The robot refuses to start and reports two beeps after the two-tone distress sound.
The robot stops and reports eight beeps because its wheels cannot turn.
The robot stops and reports five beeps while wedged or unable to escape.
The robot stops with a drive wheel hanging over a step or threshold and reports six beeps.
The robot will not start, or stops after a pad falls off, and reports three beeps.
The robot reports four beeps immediately after an attempted start.
The robot reports ten beeps after the distress sound.

Failure Modes

part