Search repair guides

Find repair guides, manuals, symptoms, and error codes across the knowledge base.

Models

Roomba S9+

Symptoms

The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
One wheel sticks, slips, circles, or pulls the robot off a straight line.
The 200-series robot is awake nearby, but the iRobot app cannot add or connect to it.
The two blue-line mode activates, but the robot travels beyond the intended invisible boundary.
The robot wakes but the battery level does not rise on the Home Base, or the app announces a charging error.
The robot drives and sprays, but the cleaning head lacks its normal scrubbing vibration with a wet pad.
The app can move the robot, but the top buttons do nothing locally.
The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
The robot charges fully, but ends early with low battery, repeatedly recharges, or cannot reach the Home Base before Error 46.
The tank is filled to the top and installed flat, but the red sweep or Error 37 still says to fill it.
The robot refuses charge because the pack temperature is outside normal range.
The robot powers down before the job is complete and gives no repeatable beep count.
The robot stops or will not proceed and reports one beep after the two-tone distress sound.
The robot stops with a drive wheel hanging over a step or threshold and reports six beeps.
The Clean Base has no status response or cannot pass charge to the robot.
The robot is trapped, tilted, moved, or unable to continue a clear path.
The robot repeatedly reverses, circles, turns in place, or drifts instead of following a stable path.
The D-shaped robot misses wall edges or scrapes along them repeatedly.
The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.
The robot stops and reports five beeps while wedged or unable to escape.

Failure Modes

part