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Models

Roomba S9+

Manuals

Symptoms

The robot is trapped, tilted, moved, or unable to continue a clear path.
The Clean Base reports a clog, leaks air, or releases dust from the path.
The app reports Error 21, 25, 34, 38, 39, 47, 66, or 76 and the robot cannot reliably continue.
The job ends with a docking problem or the robot cannot find the Home Base after placement, clearance, and map-start checks are corrected.
The robot stops and reports five beeps while wedged or unable to escape.
The D-shaped robot misses wall edges or scrapes along them repeatedly.
The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.
The 200-series robot is awake nearby, but the iRobot app cannot add or connect to it.
The robot powers down before the job is complete and gives no repeatable beep count.
The pack will not click into the rear bay or springs loose during handling.
The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
The robot approaches an actual stair, ledge, landing, balcony, or raised edge.
The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
The robot stops with Error 68 because its camera failed during the cleaning job.
The Clean Base still reports a bag condition after the owner checks the bag.
The app can move the robot, but the top buttons do nothing locally.
The robot halts on a safe flat floor as though a drop were present.
The tool-free blade-clamp release lever will not reach full open or close securely.
The Clean Base has no status response or cannot pass charge to the robot.
The chuck sleeve will not turn enough to move the jaws or admit a normal straight bit.

Failure Modes

part