Search repair guides
Find repair guides, manuals, symptoms, and error codes across the knowledge base.
The corner brush stops, loosens, wobbles, or leaves edge debris behind.
The robot halts on a safe flat floor as though a drop were present.
The robot approaches an actual stair, ledge, landing, balcony, or raised edge.
The rear caster chatters, drags, squeaks, wobbles, or refuses to swivel.
The dual rubber brushes jam, show damage, or leave a central strip uncleaned.
The same rooms now exhaust a full charge far earlier than the owner baseline.
The brush-frame door sits proud, springs open, or will not latch securely.
The Clean Base does not evacuate the bin after self-dock or app command.
The Clean Base has no status response or cannot pass charge to the robot.
The Clean Base still reports a bag condition after the owner checks the bag.
The robot is trapped, tilted, moved, or unable to continue a clear path.
The robot refuses charge because the pack temperature is outside normal range.
The chassis moves beyond a true floor edge instead of backing away.
The cool drill begins to run, then stops during a brief no-load test or light work.
The robot stops and reports five beeps while wedged or unable to escape.
The charger will not begin or complete charging, or its green light does not behave normally.
The tool-free blade-clamp release lever will not reach full open or close securely.
The blade leaves the line, flexes excessively, bends, or breaks during an otherwise controlled cut.
The correct wet or damp cycle leaves pooling or substantially more water than expected.
The cool saw starts, then stops during a brief no-load test or light cut before heat builds.
FM-19: THE CORNER BRUSH IS STUCK, LOOSE, OR DOES NOT ROTATE
FM-24: THE CLEANING PAD WILL NOT SLIDE INTO THE TRACKS OR LATCH
FM-06: THE BATTERY WILL NOT LATCH OR STAY SEATED
FM-06: THE ROBOT BACKS UP, SPINS, OR TURNS IN PLACE UNEXPECTEDLY
FM-25: THE PAD EJECT SLIDER WILL NOT RELEASE THE PAD
FM-28: THE PAD DRAGS, BUNCHES, SEPARATES, OR RUBS A WHEEL
FM-13: THE CLEANING PAD WILL NOT SLIDE IN OR EJECT
FM-16: THE LID WILL NOT CLOSE OR THE APP SAYS CLOSE THE LID
FM-30: THE ROBOT CROSSES THE ONBOARD VIRTUAL WALL BOUNDARY
FM-21: THE SPRAY SPUTTERS, IS UNEVEN, OR CONTAINS RESIDUE
FM-12: THE FRONT BUMPER STAYS PRESSED OR REPEATED COLLISIONS CONTINUE
FM-13: CLIFF DETECTION STOPS THE ROBOT ON A SAFE FLOOR
FM-16: WALL-FOLLOWING OR EDGE NAVIGATION IS CONSISTENTLY WRONG
FM-15: THE REAR CASTER DRAGS, SQUEAKS, WOBBLES, OR WILL NOT SWIVEL FREELY
FM-17: THE DUAL MULTI-SURFACE BRUSHES ARE JAMMED OR DAMAGED
FM-09: THE ROBOT CANNOT LEAVE THE CLEAN BASE
FM-18: THE BRUSH-FRAME DOOR WILL NOT CLOSE OR LATCH SECURELY
FM-02: THE CLEAN BASE HAS NO AC POWER OR WILL NOT CHARGE THE ROBOT
FM-04: CHARGING IS BLOCKED BECAUSE THE BATTERY IS TOO WARM OR TOO COLD
FM-24: THE ROBOT MAKES AN ABNORMAL RATTLE, GRIND, SQUEAL, OR VIBRATION