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Models

Manuals

Symptoms

The app can move the robot, but the top buttons do nothing locally.
The 200-series robot is awake nearby, but the iRobot app cannot add or connect to it.
The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
The tank is filled to the top and installed flat, but the red sweep or Error 37 still says to fill it.
The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
The robot drives and sprays, but the cleaning head lacks its normal scrubbing vibration with a wet pad.
The robot is trapped, tilted, moved, or unable to continue a clear path.
The robot charges fully, but ends early with low battery, repeatedly recharges, or cannot reach the Home Base before Error 46.
The robot wakes but the battery level does not rise on the Home Base, or the app announces a charging error.
The top lid stands proud, will not latch, or the robot reports Error 45 when a job starts.
The robot cannot sense or drive the left wheel, announces Error 7, pulls right, or stops at startup.
The robot cannot sense or drive the right wheel, announces Error 10, pulls left, or stops at startup.
The charger indicates charging but does not reach solid green in the expected charging period.
The Clean Base does not evacuate the bin after self-dock or app command.
The job ends with a docking problem or the robot cannot find the Home Base after placement, clearance, and map-start checks are corrected.
The app reports Error 21, 25, 34, 38, 39, 47, 66, or 76 and the robot cannot reliably continue.
The robot stops with Error 68 because its camera failed during the cleaning job.
The robot approaches an actual stair, ledge, landing, balcony, or raised edge.
The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.
The robot will not start, or stops after a pad falls off, and reports three beeps.

Failure Modes

part