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Models

Manuals

Symptoms

The Clean Base still reports a bag condition after the owner checks the bag.
The job ends with a docking problem or the robot cannot find the Home Base after placement, clearance, and map-start checks are corrected.
The tank is filled to the top and installed flat, but the red sweep or Error 37 still says to fill it.
The top lid stands proud, will not latch, or the robot reports Error 45 when a job starts.
CLEAN stays dark after the robot has rested on a powered Clean Base.
The Clean Base does not evacuate the bin after self-dock or app command.
The Clean Base has no status response or cannot pass charge to the robot.
The Clean Base reports a clog, leaks air, or releases dust from the path.
The robot cancels a mission for a navigation problem or ends somewhere other than the Home Base after route and map state are ruled out.
The robot is charged but cannot drive off the Home Base when a job begins after clearance and placement are proven.
The robot repeatedly reverses, circles, or turns away on a clear, level hard floor after placement causes are ruled out.
The robot charges fully, but ends early with low battery, repeatedly recharges, or cannot reach the Home Base before Error 46.
The same rooms now exhaust a full charge far earlier than the owner baseline.
The robot moves, but one wheel makes repeatable noise or feels rough through rotation.
The robot refuses to start and reports two beeps after the two-tone distress sound.
The robot reports four beeps immediately after an attempted start.
The robot stops or will not proceed and reports one beep after the two-tone distress sound.
The robot will not start, or stops after a pad falls off, and reports three beeps.
The robot stops and reports five beeps while wedged or unable to escape.
The robot stops with a drive wheel hanging over a step or threshold and reports six beeps.

Failure Modes

part