Roomba i2

Model number: i215220 / i255220

Also known as: Roomba i2, iRobot Roomba i2, iRobot Roomba i2 / i2+ Wi-Fi Robot Vacuum — i Series — i215220 / i255220, i215220 / i255220

category

Wi-Fi robot vacuum

cleanBase

Clean Base mentioned/compatible; plus variant includes Clean Base when documented.

manualFile

Roomba_i2_Repair_Manual(1).pdf

navigation

neat-row floor-tracking navigation without saved Smart Map

modelNumbers

i215220 / i255220

coveredModels

iRobot Roomba i2 and i2+ (models i215220 / i255220), Wi-Fi i-series robot vacuums.

errorCoverage

Operating errors Error 1, 2, 5, 6, 7, 9, 10, 14 and Charging Errors 1, 2, 3, 5, 6, 7, 8, 9, 10.

productFamily

i Series

runtimeMinutes

75

• iRobot Roomba i2 Repair Manual

• Roomba i2 Wheel

  Robot beeps seven times / reports a wheel problem; may turn in place or refuse to move.

• Roomba i2 Side Wheel

  Robot beeps five times / reports a wheel fault and won't drive properly.

• Roomba i2 Clean Base

  On the i2+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty.

• Roomba i2 Navigation

  The robot wanders, repeats areas, cleans in random directions instead of neat rows, misses whole areas, or can't finish. The Clean Map report looks broken or it returns to start without finishing.

• Roomba i2 Containment

  The robot drives through a doorway or into a zone the Dual Mode Virtual Wall is supposed to block, or the barrier seems to do nothing. (The i2 has no in-app Keep Out Zones — a Virtual Wall or a closed door is the only way to block an area.)

• Roomba i2 Drive Wheel

  Robot reports a drive fault; one wheel does not turn, robot spins or goes nowhere.

• Roomba i2 Charge Circuit

  Robot reports charging error 2 or 3 and will not charge normally.

• Roomba i2 Won'T Power On

  Pressing/holding CLEAN does nothing — no lights, no sound, no movement.

• Roomba i2 Bin

  Robot beeps once and reports the bin is missing, even when the bin appears to be in place.

• Roomba i2 Contacts

  Most common charging fault: robot reports charging error 5; charging is intermittent or won't start; base light may flicker.

• Roomba i2 Battery Not Detected

  On the dock or charger the robot reports the battery isn't detected / connected and won't charge.

• Roomba i2 Stuck / Wheel

  Robot stops, sounds the two-tone error, beeps once, and asks to be moved to a new location. Often near edges, thresholds, or after the robot climbs onto something.

• Charging Error 8

  Robot reports charging error 8, 9 or 10; battery won't charge or won't hold charge.

• Charging Error 6

  Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging.

• Charging Error 2

  Robot reports charging error 2 or 3 and will not charge normally.

• Error 9

  Robot beeps nine times / reports a bumper fault; thinks it is permanently bumping something and won't drive forward.

• Error 10

  Robot reports a drive fault; one wheel does not turn, robot spins or goes nowhere.

• Charging Error 7

  Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging.

• Error 2

  Robot stops, beeps twice / says to remove and clean the extractors. The Dual Multi-Surface rubber extractors may be stalled or struggling to turn.

• Charging Error 5

  Most common charging fault: robot reports charging error 5; charging is intermittent or won't start; base light may flicker.

• Error 1

  Robot stops, sounds the two-tone error, beeps once, and asks to be moved to a new location. Often near edges, thresholds, or after the robot climbs onto something.

• Charging Error 3

  Robot reports charging error 2 or 3 and will not charge normally.

• Error 6

  Robot beeps six times, reports a cliff/drop, backs up and refuses to continue — even on flat floor, or it won't cross a dark rug.

• Error 14

  Robot beeps once and reports the bin is missing, even when the bin appears to be in place.

• FM-15: Roomba i2 Weak suction / leaves debris behind

  Symptom: Robot runs normally but picks up poorly, leaves visible debris, or seems weak. Likely root causes: Bin full — the app reports bin status; High-Efficiency filter clogged; Extractors fouled with debris at the ends / under the caps; Side brush clogged, bent, or not spinning; Debris stuck in the bin intake / vacuum path Next steps if owner-level checks fail: Suction still weak after a full clean and fresh filter — vacuum motor/impeller may be failing; contact iRobot Customer Care 1-877-855-8593

• FM-04: Roomba i2 Error 6 — Cliff sensors / drop

  Symptom: Robot beeps six times, reports a cliff/drop, backs up and refuses to continue — even on flat floor, or it won't cross a dark rug. Likely root causes: Cliff sensors are dirty (dust film) and read a false drop; Robot really is at a stair edge or ledge; Very dark or high-gloss floor/rug looks like a void to the IR sensors; Robot lifted/carried while running Next steps if owner-level checks fail: Error 6 persists on clean sensors and normal flooring — a cliff sensor may have failed; contact iRobot Customer Care 1-877-855-8593

• FM-17: Roomba i2 Won't power on / completely dead

  Symptom: Pressing/holding CLEAN does nothing — no lights, no sound, no movement. Likely root causes: Battery fully flat / deep-discharged; Battery disconnected or pull-tab still fitted; Charging never worked (dirty contacts / dead base — see FM-11/FM-14); Battery at end of life; Robot left off the charger for months Next steps if owner-level checks fail: Dead even with a genuine charged battery, clean contacts and a powered base — internal fault; contact iRobot Customer Care 1-877-855-8593

• FM-14: Roomba i2 Won't dock / Recharge & Resume not finishing

  Symptom: Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish. Likely root causes: Dock in a poor spot (corner, under furniture, on carpet, too close to walls); IR docking beam blocked by furniture or strong sunlight; Charging contacts dirty (robot or dock); Dock unplugged / on a switched outlet; Battery too low or worn to navigate home / complete resume; Robot lost its place on the map (moved or picked up) so it can't resume Next steps if owner-level checks fail: Robot sees the dock but never seats on the contacts — check contact alignment/wear; if the IR receiver is suspect, contact iRobot Customer Care 1-877-855-8593

• FM-05: Roomba i2 Error 7 — Wheel problem

  Symptom: Robot beeps seven times / reports a wheel problem; may turn in place or refuse to move. Likely root causes: A drive wheel won't turn freely (debris or binding); Wheel motor/gear strained; Wheel dropped and lost traction repeatedly; Carpet too thick for the wheel to drive Next steps if owner-level checks fail: A wheel grinds, is silent, or won't drive under power — drive-module service; contact iRobot Customer Care 1-877-855-8593

• FM-12: Roomba i2 Charging Error 6 / 7 — Battery temperature

  Symptom: Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging. Likely root causes: Battery is above or below its safe charging temperature; Charging near a heat source (vent, radiator, sun); Robot just finished a long clean and the pack is warm; Very cold room / garage Next steps if owner-level checks fail: Error 6/7 appears at normal room temperature with no heat source — the battery's thermal sensor or the pack may be failing; replace the battery; if it persists, contact iRobot Customer Care 1-877-855-8593

• FM-20: Roomba i2 Wi-Fi / app won't connect; schedule or voice fails

  Symptom: The iRobot Home app can't find or set up the robot, the robot drops off Wi-Fi, scheduled cleans don't run, or Alexa/Google voice commands stop working. The robot itself still cleans from the CLEAN button. Likely root causes: Trying to join a 5 GHz network — the i2 only supports 2.4 GHz Wi-Fi; Weak Wi-Fi signal where the Home Base sits, or router too far; Wrong Wi-Fi password, or phone not on the same 2.4 GHz network during setup; Router settings (band steering, AP/client isolation, MAC filtering, captive portal); App or robot software glitch; account/cloud outage affecting voice; Robot needs a reboot or re-pair after a router/password change Next steps if owner-level checks fail: Robot connects but repeatedly drops off — signal/router issue; relocate base or add a 2.4 GHz extender; App still can't find the robot after re-pair on a confirmed 2.4 GHz network — contact iRobot Customer Care 1-877-855-8593

• FM-10: Roomba i2 Charging Error 2 / 3 — Comms / charge circuit

  Symptom: Robot reports charging error 2 or 3 and will not charge normally. Likely root causes: Battery communication fault (error 2) — needs reset or new pack; Robot's internal charging system not working (error 3); Counterfeit / incompatible battery; Repeated faults logged in the robot Next steps if owner-level checks fail: Charging Error 3 that persists with a known-good genuine battery — the robot's charging circuit is faulty and the robot may need service/replacement; contact iRobot Customer Care 1-877-855-8593

• FM-24: Roomba i2 i2+ Clean Base clogged / poor evacuation

  Symptom: The Clean Base runs but the robot bin still has debris afterward, the base is louder/weaker than usual, or fine dust blows around the dock. Likely root causes: Clog in the evacuation path: robot bin port, the dock funnel/ramp opening, or the tube to the bag; Hair wrapped at the bin port so the door can't fully open; Bag full or torn (see FM-23); Large or stringy debris (socks, cords, tinsel) jamming the funnel Next steps if owner-level checks fail: Evacuation stays weak with a clear port, funnel, tube and a fresh bag — the Clean Base motor may be failing; contact iRobot Customer Care 1-877-855-8593

• FM-08: Roomba i2 Error 14 — Bin not detected

  Symptom: Robot beeps once and reports the bin is missing, even when the bin appears to be in place. Likely root causes: Bin not fully seated / not clicked in; Bin contacts or robot contacts dirty; Bin latch worn; Filter installed wrong, holding the bin proud Next steps if owner-level checks fail: Error 14 persists with a properly seated, clean bin — bin-detect switch/contacts may be faulty; contact iRobot Customer Care 1-877-855-8593

• FM-23: Roomba i2 i2+ Clean Base bag full / replace the bag

  Symptom: The app or the Clean Base indicates the dirt-disposal bag is full, or the base stops emptying and prompts you to change the bag. Likely root causes: The enclosed dirt-disposal bag is full (normal after ~30–60 days depending on use); Bag not fully seated, or the lid not closed, so the base reads it as missing/full; Non-genuine bag without the detection tab Next steps if owner-level checks fail: Base still reports “bag full” or “no bag” with a correctly seated genuine bag — the bag-detect sensor or lid switch may be faulty; contact iRobot Customer Care 1-877-855-8593

• FM-22: Roomba i2 i2+ Clean Base won't empty the robot

  Symptom: On the i2+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty. Likely root causes: Robot not seated squarely on the Clean Base contacts; Clean Base dirt-disposal bag full or not seated (see FM-23); Evacuation port in the BOTTOM of the robot bin blocked by hair/debris; Clean Base evacuation tube / dock funnel clogged (see FM-24); Clean Base unplugged or on a switched/dead outlet; Bag not detecting (lid not fully closed, or a non-genuine bag without the sensor tab) Next steps if owner-level checks fail: Base still won't run the evacuation motor with power, a good bag, a clear port and a square dock — the Clean Base motor or sensor may be faulty; contact iRobot Customer Care 1-877-855-8593