failure mode

Roomba i2 i2+ Clean Base clogged / poor evacuation

Symptom: The Clean Base runs but the robot bin still has debris afterward, the base is louder/weaker than usual, or fine dust blows around the dock. Likely root causes: Clog in the evacuation path: robot bin port, the dock funnel/ramp opening, or the tube to the bag; Hair wrapped at the bin port so the door can't fully open; Bag full or torn (see FM-23); Large or stringy debris (socks, cords, tinsel) jamming the funnel Next steps if owner-level checks fail: Evacuation stays weak with a clear port, funnel, tube and a fresh bag — the Clean Base motor may be failing; contact iRobot Customer Care 1-877-855-8593

Failure mode code

FM-24

Diagnostic overview

Symptom: The Clean Base runs but the robot bin still has debris afterward, the base is louder/weaker than usual, or fine dust blows around the dock. Likely root causes: Clog in the evacuation path: robot bin port, the dock funnel/ramp opening, or the tube to the bag; Hair wrapped at the bin port so the door can't fully open; Bag full or torn (see FM-23); Large or stringy debris (socks, cords, tinsel) jamming the funnel Next steps if owner-level checks fail: Evacuation stays weak with a clear port, funnel, tube and a fresh bag — the Clean Base motor may be failing; contact iRobot Customer Care 1-877-855-8593

Common Fixes

  • Battery (Li-Ion)
  • High-Efficiency filter
  • Extractor set
  • Edge (side) brush
  • Cleaning tool
  • Included / ~$5
  • AA batteries (Virtual Wall)
  • Clean Base bag (i2+)
  • Drive-wheel module
  • Caster (front wheel)
  • Charging dock / Clean Base
  • Cliff sensors

Related symptoms

  • Roomba i2 Clean Base

    The Clean Base runs but the robot bin still has debris afterward, the base is louder/weaker than usual, or fine dust blows around the dock.

Included in the full manual

  • root cause analysis
  • tools needed
  • step-by-step repair procedure
  • diagrams
  • exploded views
  • post-repair checks

Public pages show a preview only. Purchase the full manual to download complete repair steps, diagrams, and verification procedures.

Related models

Common symptoms

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