symptom
The charger light remains dark with the charger connected to a known live outlet.
The charger light remains dark with the charger connected to a known STEPS
What this symptom means
The charger light remains dark with the charger connected to a known STEPS
Related failure modes
Included in the full manual
- Root Cause Analysis
- Tools needed
- Step-by-step repair procedure
- Diagrams
- Exploded views
- Post-repair checks
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Related symptoms and error codes
Related models
Common symptoms
- Pressing CLEAN produces no light, tone, or movement.
- The charger indicates charging but does not reach solid green in the expected charging period.
- The robot runs normally but the charged battery lasts far less than a typical job.
- The robot powers down before the job is complete and gives no repeatable beep count.
- The pack will not click into the rear bay or springs loose during handling.
- The robot stops or will not proceed and reports one beep after the two-tone distress sound.
- The robot refuses to start and reports two beeps after the two-tone distress sound.
- The robot will not start, or stops after a pad falls off, and reports three beeps.
- The robot reports four beeps immediately after an attempted start.