symptom
Hook-and-loop pad face has physical damage
The pad face has flattened hooks, tears, missing areas, or heat damage visible with the disc removed.
What this symptom means
The pad face has flattened hooks, tears, missing areas, or heat damage visible with the disc removed.
Likely Root Causes
- Normal consumable wear
- Running the pad without a disc
- Drywall screen damaged the hooks
- Heat, impact, or wrong accessory
Quick Checks
- The replacement pad is secure and holds a centered disc across its full face.
Repair Preview
- Remove the battery and inspect the hook face under bright light.
- Confirm the damage is in the consumable pad, not the platen or housing.
- Follow the published four-screw pad procedure and preserve the belt routing.
- Fit a fresh correct disc and confirm full-face adhesion before powered use.
This is a preview of the troubleshooting guidance included in the full repair manual.
Related failure modes
Included in the full manual
- root cause analysis
- tools needed
- step-by-step repair procedure
- diagrams
- exploded views
- post-repair checks
Public pages show a preview only. Purchase the full manual to download complete repair steps, diagrams, and verification procedures.
Related symptoms and error codes
Related models
Common symptoms
- No response when the switch is set to I
- Sander stops and restarts with the switch left at I
- On/off switch travel is blocked
- Powered motion continues after the switch is set to O
- Battery will not slide fully onto the tool rails
- Battery seats but will not latch
- Latched battery will not release
- Speed dial will not turn through its range