model

Roomba i5+

This manual covers the iRobot Roomba i5+ (vacuum model i555020) and its sibling the i5 (i515020); note these are the vacuum-only i5 line, distinct from the Roomba Combo i5 vacuum-and-mop (i517020). These are Wi-Fi i-series robot vacuums. The i5+ pairs a Premium 3-Stage Cleaning System using Dual Multi-Surface rubber Extractors with 10X Power-Lifting Suction (vs the 600 series), a High-Efficiency filter, and a large WASHABLE bin.

0% Reported Successful Repair

Fix before you replace — save $200–$500

Model details

Model number: i555020 / i515020

Also known as: Roomba i5+, iRobot Roomba i5+, iRobot Roomba i5+ / i5 Wi-Fi Robot Vacuum — i Series — i555020 / i515020, i555020 / i515020

Technical Specifications

category
Wi-Fi robot vacuum
cleanBase
Clean Base mentioned/compatible; plus variant includes Clean Base when documented.
manualFile
Roomba_i5plus_Repair_Manual(1).pdf
navigation
Imprint Smart Mapping via floor-tracking sensors
modelNumbers
i555020 / i515020
coveredModels
iRobot Roomba i5+ (vacuum model i555020) and its sibling the i5 (i515020); note these are the vacuum-only i5 line, distinct from the Roomba Combo i5 vacuum-and-mop (i517020). These are Wi-Fi i-series robot vacuums.
errorCoverage
Operating errors Error 1, 2, 5, 6, 7, 9, 10, 14 and Charging Errors 1, 2, 3, 5, 6, 7, 8, 9, 10.
productFamily
i Series
runtimeMinutes
75

Symptoms

  • Roomba i5+ Navigation

    The robot wanders, repeats areas, cleans in random directions instead of neat rows, can't finish, or won't build/keep a Smart Map. The Clean Map looks broken or it returns to start without finishing.

  • Roomba i5+ Wi-Fi / App

    The iRobot Home app can't find or set up the robot, the robot drops off Wi-Fi, scheduled cleans don't run, or Alexa/Google voice commands stop working. The robot itself still cleans from the CLEAN button.

  • Roomba i5+ Docking

    Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish.

  • Roomba i5+ Cliff Sensors

    Robot beeps six times, reports a cliff/drop, backs up and refuses to continue — even on flat floor, or it won't cross a dark rug.

  • Roomba i5+ Containment

    The robot drives through a doorway or into a zone a Dual Mode Virtual Wall — or an in-app Keep Out Zone — is supposed to block, or the barrier seems to do nothing.

  • Roomba i5+ Won'T Power On

    Pressing/holding CLEAN does nothing — no lights, no sound, no movement.

  • Roomba i5+ Clean Base

    The Clean Base runs but the robot bin still has debris afterward, the base is louder/weaker than usual, or fine dust blows around the dock.

  • Roomba i5+ Bin

    Robot beeps once and reports the bin is missing, even when the bin appears to be in place.

  • Roomba i5+ Wheel

    Robot beeps seven times / reports a wheel problem; may turn in place or refuse to move.

  • Roomba i5+ Stuck / Wheel

    Robot stops, sounds the two-tone error, beeps once, and asks to be moved to a new location. Often near edges, thresholds, or after the robot climbs onto something.

  • Roomba i5+ Battery Not Detected

    On the dock or charger the robot reports the battery isn't detected / connected and won't charge.

  • Roomba i5+ Worn Battery

    Robot reports charging error 8, 9 or 10; battery won't charge or won't hold charge.

Error codes

  • Error 6

    Robot beeps six times, reports a cliff/drop, backs up and refuses to continue — even on flat floor, or it won't cross a dark rug.

  • Error 9

    Robot beeps nine times / reports a bumper fault; thinks it is permanently bumping something and won't drive forward.

  • Charging Error 6

    Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging.

  • Charging Error 10

    Robot reports charging error 8, 9 or 10; battery won't charge or won't hold charge.

  • Charging Error 9

    Robot reports charging error 8, 9 or 10; battery won't charge or won't hold charge.

  • Charging Error 8

    Robot reports charging error 8, 9 or 10; battery won't charge or won't hold charge.

  • Error 14

    Robot beeps once and reports the bin is missing, even when the bin appears to be in place.

  • Charging Error 1

    On the dock or charger the robot reports the battery isn't detected / connected and won't charge.

  • Error 7

    Robot beeps seven times / reports a wheel problem; may turn in place or refuse to move.

  • Charging Error 2

    Robot reports charging error 2 or 3 and will not charge normally.

  • Charging Error 5

    Most common charging fault: robot reports charging error 5; charging is intermittent or won't start; base light may flicker.

  • Charging Error 7

    Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging.

Failure modes

  • FM-10: Roomba i5+ Charging Error 2 / 3 — Comms / charge circuit

    Symptom: Robot reports charging error 2 or 3 and will not charge normally. Likely root causes: Battery communication fault (error 2) — needs reset or new pack; Robot's internal charging system not working (error 3); Counterfeit / incompatible battery; Repeated faults logged in the robot Next steps if owner-level checks fail: Charging Error 3 that persists with a known-good genuine battery — the robot's charging circuit is faulty and the robot may need service/replacement; contact iRobot Customer Care 1-877-855-8593

  • FM-12: Roomba i5+ Charging Error 6 / 7 — Battery temperature

    Symptom: Robot reports charging error 6 (too hot) or 7 (too hot/cold) and pauses charging. Likely root causes: Battery is above or below its safe charging temperature; Charging near a heat source (vent, radiator, sun); Robot just finished a long clean and the pack is warm; Very cold room / garage Next steps if owner-level checks fail: Error 6/7 appears at normal room temperature with no heat source — the battery's thermal sensor or the pack may be failing; replace the battery; if it persists, contact iRobot Customer Care 1-877-855-8593

  • FM-03: Roomba i5+ Error 5 — Side wheel stuck

    Symptom: Robot beeps five times / reports a wheel fault and won't drive properly. Likely root causes: A drive (side) wheel is jammed by hair or debris; Wheel can't extend/retract on its spring; Object lodged between wheel and housing; Wheel encoder fouled by dust Next steps if owner-level checks fail: Wheel still binds or one wheel won't turn under power — drive module likely needs replacement/service; contact iRobot Customer Care 1-877-855-8593

  • FM-05: Roomba i5+ Error 7 — Wheel problem

    Symptom: Robot beeps seven times / reports a wheel problem; may turn in place or refuse to move. Likely root causes: A drive wheel won't turn freely (debris or binding); Wheel motor/gear strained; Wheel dropped and lost traction repeatedly; Carpet too thick for the wheel to drive Next steps if owner-level checks fail: A wheel grinds, is silent, or won't drive under power — drive-module service; contact iRobot Customer Care 1-877-855-8593

  • FM-14: Roomba i5+ Won't dock / Recharge & Resume not finishing

    Symptom: Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish. Likely root causes: Dock in a poor spot (corner, under furniture, on carpet, too close to walls); IR docking beam blocked by furniture or strong sunlight; Charging contacts dirty (robot or dock); Dock unplugged / on a switched outlet; Battery too low or worn to navigate home / complete resume; Robot lost its place on the map (moved or picked up) so it can't resume Next steps if owner-level checks fail: Robot sees the dock but never seats on the contacts — check contact alignment/wear; if the IR receiver is suspect, contact iRobot Customer Care 1-877-855-8593

  • FM-18: Roomba i5+ Loud noise / grinding / rattling

    Symptom: Robot is noticeably louder than usual — grinding, rattling or buzzing. Likely root causes: Hair/string wrapped in an extractor or wheel; Debris loose inside the bin or rattling in the body; Worn extractor bearing or end-cap; Object lodged in the vacuum path or fan; Worn drive-wheel module Next steps if owner-level checks fail: Grinding continues after clearing extractors, wheels and bin — a motor or drive bearing may be worn; contact iRobot Customer Care 1-877-855-8593

  • FM-17: Roomba i5+ Won't power on / completely dead

    Symptom: Pressing/holding CLEAN does nothing — no lights, no sound, no movement. Likely root causes: Battery fully flat / deep-discharged; Battery disconnected or pull-tab still fitted; Charging never worked (dirty contacts / dead base — see FM-11/FM-14); Battery at end of life; Robot left off the charger for months Next steps if owner-level checks fail: Dead even with a genuine charged battery, clean contacts and a powered base — internal fault; contact iRobot Customer Care 1-877-855-8593

  • FM-06: Roomba i5+ Error 9 — Bumper compressed / stuck

    Symptom: Robot beeps nine times / reports a bumper fault; thinks it is permanently bumping something and won't drive forward. Likely root causes: The front bumper is stuck pressed-in (debris in the seam); Dust/hair packed behind the bumper preventing it from springing out; Bumper physically jammed against the body Next steps if owner-level checks fail: Bumper won't spring back or Error 9 persists — bumper sensor/mechanism service; contact iRobot Customer Care 1-877-855-8593

  • FM-11: Roomba i5+ Charging Error 5 — Contacts / counterfeit battery

    Symptom: Most common charging fault: robot reports charging error 5; charging is intermittent or won't start; base light may flicker. Likely root causes: Dirty / oxidized charging contacts on the robot or the Home Base (most common); Counterfeit or incompatible battery; Robot not seated squarely on the base; Base not powered (its own light off) Next steps if owner-level checks fail: Error 5 continues with clean contacts, a powered base and a genuine battery — charge circuit may need service; contact iRobot Customer Care 1-877-855-8593

  • FM-22: Roomba i5+ i5+ Clean Base won't empty the robot

    Symptom: On the i5+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty. Likely root causes: Robot not seated squarely on the Clean Base contacts; Clean Base dirt-disposal bag full or not seated (see FM-23); Evacuation port in the BOTTOM of the robot bin blocked by hair/debris; Clean Base evacuation tube / dock funnel clogged (see FM-24); Clean Base unplugged or on a switched/dead outlet; Bag not detecting (lid not fully closed, or a non-genuine bag without the sensor tab) Next steps if owner-level checks fail: Base still won't run the evacuation motor with power, a good bag, a clear port and a square dock — the Clean Base motor or sensor may be faulty; contact iRobot Customer Care 1-877-855-8593

  • FM-09: Roomba i5+ Charging Error 1 — Battery not detected

    Symptom: On the dock or charger the robot reports the battery isn't detected / connected and won't charge. Likely root causes: Battery not seated / loose after a replacement; Yellow plastic pull-tab still in place on a new unit; Battery contacts dirty or corroded; Battery completely flat (deep discharge) Next steps if owner-level checks fail: Battery still not detected after reseating with clean contacts — the pack is likely dead; fit a genuine iRobot replacement; A brand-new genuine battery still not detected — robot charge circuit may be faulty; contact iRobot Customer Care 1-877-855-8593

  • FM-01: Roomba i5+ Error 1 — “Move to a new location”

    Symptom: Robot stops, sounds the two-tone error, beeps once, and asks to be moved to a new location. Often near edges, thresholds, or after the robot climbs onto something. Likely root causes: Robot physically stuck (wedged under furniture, on a threshold, on cords or a small rug); A side wheel has dropped/hung over an edge and lost floor contact; Drive wheel can't fully retract/extend because of hair or debris; Thick tassels or a rug fringe caught underneath Next steps if owner-level checks fail: Error 1 repeats on open level floor with free wheels — a wheel drop-sensor or drive module may be faulty; contact iRobot Customer Care 1-877-855-8593