failure mode

Roomba i4 Error 10 — Drive wheel not turning

Symptom: Robot reports a drive fault; one wheel does not turn, robot spins or goes nowhere. Likely root causes: Drive wheel jammed by debris; Drive motor/gearbox fault; Wheel encoder failure; Wheel module worn out Next steps if owner-level checks fail: One wheel is dead or grinds under power after cleaning — replace the drive-wheel module (aftermarket modules available) or contact iRobot Customer Care 1-877-855-8593

Failure mode code

FM-07

Diagnostic overview

Symptom: Robot reports a drive fault; one wheel does not turn, robot spins or goes nowhere. Likely root causes: Drive wheel jammed by debris; Drive motor/gearbox fault; Wheel encoder failure; Wheel module worn out Next steps if owner-level checks fail: One wheel is dead or grinds under power after cleaning — replace the drive-wheel module (aftermarket modules available) or contact iRobot Customer Care 1-877-855-8593

Common Fixes

  • Cleaning tool
  • Drive-wheel module

Related symptoms

  • Roomba i4 Drive Wheel

    Robot reports a drive fault; one wheel does not turn, robot spins or goes nowhere.

Included in the full manual

  • root cause analysis
  • tools needed
  • step-by-step repair procedure
  • diagrams
  • exploded views
  • post-repair checks

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Related models

Common symptoms

Error codes

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