Symptoms
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The charged robot can show some activity, but CLEAN presses, indicators, or tones are missing, delayed, or inconsistent.
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Impact damage or a broken external part reaches the housing, handle, tank, cap, or nozzle area while the robot is dry and unpowered.
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A battery message remains after a pack is installed and the cover is closed.
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A full-bin indication remains after the bin has been emptied and reinstalled.
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Dirt Detect loops on a clean area or ignores a plainly dirty test patch.
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The brush-frame door sits proud, springs open, or will not latch securely.
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The dual rubber brushes jam, show damage, or leave a central strip uncleaned.
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The corner brush stops, loosens, wobbles, or leaves edge debris behind.
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The D-shaped robot misses wall edges or scrapes along them repeatedly.
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The rear caster chatters, drags, squeaks, wobbles, or refuses to swivel.
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The bin will not seat flush, the filter will not stay placed, or detection fails.
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The Clean Base reports a clog, leaks air, or releases dust from the path.
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The Clean Base still reports a bag condition after the owner checks the bag.
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The robot approaches an actual stair, ledge, landing, balcony, or raised edge.
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A cleaning run begins, then the robot cannot back away from the base.
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Home is requested, yet the robot misses the Clean Base or will not settle.
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The robot halts on a safe flat floor as though a drop were present.
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The app can move the robot, but the top buttons do nothing locally.
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The bumper remains pressed or collisions repeat after ordinary floor clearing.
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The same rooms now exhaust a full charge far earlier than the owner baseline.
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