failure mode

Roomba i7 i7+ Clean Base won't empty the robot

Symptom: On the i7+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty. Likely root causes: Robot not seated squarely on the Clean Base contacts; Clean Base dirt-disposal bag full or not seated (see FM-23); Evacuation port in the BOTTOM of the robot bin blocked by hair/debris; Clean Base evacuation tube / dock funnel clogged (see FM-24); Clean Base unplugged or on a switched/dead outlet; Bag not detecting (lid not fully closed, or a non-genuine bag without the sensor tab) Next steps if owner-level checks fail: Base still won't run the evacuation motor with power, a good bag, a clear port and a square dock — the Clean Base motor or sensor may be faulty; contact iRobot Customer Care 1-877-855-8593

Failure mode code

FM-22

Diagnostic overview

Symptom: On the i7+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty. Likely root causes: Robot not seated squarely on the Clean Base contacts; Clean Base dirt-disposal bag full or not seated (see FM-23); Evacuation port in the BOTTOM of the robot bin blocked by hair/debris; Clean Base evacuation tube / dock funnel clogged (see FM-24); Clean Base unplugged or on a switched/dead outlet; Bag not detecting (lid not fully closed, or a non-genuine bag without the sensor tab) Next steps if owner-level checks fail: Base still won't run the evacuation motor with power, a good bag, a clear port and a square dock — the Clean Base motor or sensor may be faulty; contact iRobot Customer Care 1-877-855-8593

Common Fixes

  • Cleaning tool
  • Clean Base bag (i7+)
  • Charging dock / Clean Base
  • Washable bin
  • Charging contacts
  • Home Base

Related symptoms

  • Roomba i7 Clean Base

    On the i7+, the robot docks but the Clean Base never runs its loud evacuation, so the robot bin stays full; the app may report the bin is full or the base couldn't empty.

Included in the full manual

  • root cause analysis
  • tools needed
  • step-by-step repair procedure
  • diagrams
  • exploded views
  • post-repair checks

Public pages show a preview only. Purchase the full manual to download complete repair steps, diagrams, and verification procedures.

Related models

Common symptoms

Continue to checkout