failure mode
Roomba i7 Error 1 — “Move to a new location”
Symptom: Robot stops, sounds the two-tone error, beeps once, and asks to be moved to a new location. Often near edges, thresholds, or after the robot climbs onto something. Likely root causes: Robot physically stuck (wedged under furniture, on a threshold, on cords or a small rug); A side wheel has dropped/hung over an edge and lost floor contact; Drive wheel can't fully retract/extend because of hair or debris; Thick tassels or a rug fringe caught underneath Next steps if owner-level checks fail: Error 1 repeats on open level floor with free wheels — a wheel drop-sensor or drive module may be faulty; contact iRobot Customer Care 1-877-855-8593