failure mode

Roomba i4+ Won't dock / Recharge & Resume not finishing

Symptom: Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish. Likely root causes: Dock in a poor spot (corner, under furniture, on carpet, too close to walls); IR docking beam blocked by furniture or strong sunlight; Charging contacts dirty (robot or dock); Dock unplugged / on a switched outlet; Battery too low or worn to navigate home / complete resume; Robot lost its place on the map (moved or picked up) so it can't resume Next steps if owner-level checks fail: Robot sees the dock but never seats on the contacts — check contact alignment/wear; if the IR receiver is suspect, contact iRobot Customer Care 1-877-855-8593

Failure mode code

FM-14

Diagnostic overview

Symptom: Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish. Likely root causes: Dock in a poor spot (corner, under furniture, on carpet, too close to walls); IR docking beam blocked by furniture or strong sunlight; Charging contacts dirty (robot or dock); Dock unplugged / on a switched outlet; Battery too low or worn to navigate home / complete resume; Robot lost its place on the map (moved or picked up) so it can't resume Next steps if owner-level checks fail: Robot sees the dock but never seats on the contacts — check contact alignment/wear; if the IR receiver is suspect, contact iRobot Customer Care 1-877-855-8593

Common Fixes

  • Battery (Li-Ion)
  • Charging dock / Clean Base
  • Charging contacts
  • Home Base

Related symptoms

  • Roomba i4+ Docking

    Robot fails to return to the dock, misses the contacts and doesn't charge, or during Recharge & Resume it docks but never goes back out to finish.

Included in the full manual

  • root cause analysis
  • tools needed
  • step-by-step repair procedure
  • diagrams
  • exploded views
  • post-repair checks

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Related models

Common symptoms